FAQ

    Please feel free to ask me about anything. Customer satisfaction is my #1 priority!

    Shop Updates

    • Monthly shop updates will have a variety of items depending on what I felt like building.
    • Items such as headstalls, earrings, spur straps, flasks, purses, and a few other odd and ends. 
    • Dates and time will be posted on my Instagram. 

    Custom Orders

    • I am currently only accepting custom orders for belts.
    • Wait times are approximately 2-3 months with paid deposit.
    • More info can be found on pricing & procedures HERE.

    Payments

    • Deposits can be paid via Paypay or Venmo.
    • Online purchases are processed through PayPal which is 100% secure. I do not see or store any of your credit card info. 

    Refunds & Exchanges

    • All leather orders are final. 
    • All custom orders are final.
    • Graphic T's can be exchanged for sizing. Please MEASSAGE ME.
    • All other repairs / replacements etc... are at the sole and final discretion on Twisted K Leather LLC.

    Shipping

    • Items will be shipped within 4-6 days of purchase.
    • Tracking will be emailed to you when shipped.