FAQ

Please feel free to ask me about anything. Customer satisfaction is my #1 priority!
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Shop Updates
- Monthly shop updates will have a variety of items depending on what I felt like building.
- Items such as headstalls, earrings, spur straps, flasks, purses, and a few other odd and ends.
- Dates and time will be posted on my Instagram.
Custom Orders
- I am currently only accepting custom orders for belts.
- Wait times are approximately 2-3 months with paid deposit.
- More info can be found on pricing & procedures HERE.
Payments
- Deposits can be paid via Paypay or Venmo.
- Online purchases are processed through PayPal which is 100% secure. I do not see or store any of your credit card info.
Refunds & Exchanges
- All leather orders are final.
- All custom orders are final.
- Graphic T's can be exchanged for sizing. Please MEASSAGE ME.
- All other repairs / replacements etc... are at the sole and final discretion on Twisted K Leather LLC.
Shipping
- Items will be shipped within 4-6 days of purchase.
- Tracking will be emailed to you when shipped.